Dual-track role combining technical innovation leadership with regional delivery management. Built Google Cloud's Data Analytics practice for Southeast Asia with delivery scope across JAPAC, while serving as Site Lead overseeing cross-practice operations in SEA. Member of delta - Google Cloud's innovation and transformation team architecting enterprise AI solutions at scale.
Strategic Leadership & Delivery
- Practice & Regional Leadership: Built Data Analytics practice for Southeast Asia from 0 to 1 across 6 countries. Serve as Site Lead overseeing all 7 PSO practices' delivery in SEA, owning utilization and CSAT metrics (97%) and contributing to 100% annual revenue target attainment.
- Enterprise Delivery: Delivered first-of-kind solutions including GenAI-powered reconciliation framework for a major airline (now replicated across JAPAC), large-scale ML platform migrations (30K+ notebooks), and petabyte-scale data platform modernizations for Fortune 500 clients across financial services, telcos, and consumer electronics.
- Escalation & Recovery: Led cross-practice rescue operations for at-risk enterprise accounts with multi-million dollar project values, recovering strategic customers and converting potential platform exits into long-term partnerships.
- Agentic AI Transformation: Pioneered agentic AI adoption across all 7 PSO practices and 6 JAPAC sub-regions. Built SDKs, agent catalog, architecture discovery tools (100M+ node graph modeling), automated pipeline generation, and governance frameworks that reduced delivery costs.
- Data Strategy: Built Data Strategy competency from 0, delivering 8-figure pursuit value across 14 strategic pitches in Asia Pacific. Partner with C-level stakeholders (CTOs, CDOs) to define data modernization and AI transformation roadmaps.
Technical Innovation & Research
- Published Research: 5 Google Technical Disclosures (UPIR, FTCS, ARTEMIS, rule generation for tiered systems, cost-benefit routing for risk systems) plus the ETLC whitepaper on context-first data processing for GenAI. 8 open-source packages published on PyPI and Maven Central.
- CatchMe - Intelligent Trust Engine: Industry-agnostic agentic AI for enterprise trust decisions. APLS self-learning + cascade routing achieving 86% cost reduction, sub-50ms latency.