Progressed from Senior Technical Solutions Consultant to Head of Data & Analytics (Year 2) to additionally Site Lead for all PSO practices in Southeast Asia (Year 3). Member of delta, Google Cloud Consulting's innovation team of AI and engineering experts delivering enterprise transformation from vision to production.
Leadership & Strategy
- Practice & Regional Operations: Built D&A practice from zero to ~$X0M cumulative delivery value across 6 SEA countries, with delivery extending to Australia, Japan, India, and Korea. As Site Lead, oversaw ~$X0M regional portfolio across all 7 PSO practices, achieving 97% CSAT and 100% annual revenue targets.
- Data Strategy: Created Practice's Data Strategy competency from scratch, generating $X0M+ in pursuit pipeline within 2 years through 14 executive engagements. Stood up the first AI COE for a major Thai bank and first Data Monetization platform for a leading Indonesian telco.
- Account Retention: Rescued a strategic SEA account facing platform exodus by designing a multi-agent AI solution accelerator, converting a potential departure into a $X0M+ 3-year commitment. Led recovery of a $X0M at-risk cross-regional engagement called upon by senior leadership.
Enterprise Delivery & Innovation
- Enterprise AI: Delivered first-of-its-kind ML notebook migration (30K+) for a major bank using a custom multi-agent system, unblocking GCP adoption. Led GenAI reconciliation for a major airline (replicated across JAPAC), petabyte-scale modernizations for Fortune 500 clients, and a sovereign GenAI program across 20+ government agencies.
- Agent Program Office: Designed and launched JAPAC's Agent Program Office (APO), operationalizing AI agents across 5 practices and 6 sub-regions, sponsored by MD of PSO JAPAC. Made agentic assessment mandatory for all Deal Reviews, established Agent Champions network, launched 7 pilot projects. Targeting 10% efficiency across 120+ person org, positioning JAPAC as global benchmark for agent-driven delivery.
People & Cross-functional Leadership
- Talent Development: Built hiring pipelines across Indonesia, India, Australia, and Greater China. Mentored practitioners through Google's internal mentorship program and the Skills Ignition national traineeship (IMDA Singapore partnership).
- Cross-functional Partnership: Partnered with Sales leadership across SEA on go-to-market strategy and account planning. Coordinated across all JAPAC practice leads to define agent-building ownership (targeting 70-80% practice-built agents) and integrate agentic efficiency into existing delivery governance.